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Panel
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Status
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titlenotice
Many of the solutions in this troubleshooting guide involve replacing hardware that is unavailable on on web store, if so, please contact support@pantheondesign.ca to purchase parts or submit warranty claims.

Status
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titletip
This troubleshooting guide is an ever-expanding document to help you solve problems that may occur.

Index

Table of Contents
minLevel1
maxLevel2
outlinetrue
stylenone
typelist
printabletrue

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Symptom

Possible Cause

Solution

First layer is squished

Wet Filament

  • Debris on bed during probing

    • Bed is not level

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/673710240/Material+Handling#Filament-Moisture

    Debris on bed during probing

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/673939985/Normal+Operations#Preparing-the-Printer-and-Starting-a-Print

    Bed is not level

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675840160/Heated+Bed#Calibration

    Z-banding

    Ball screw wobble

    Ball Screw Linear Wobble

    Damaged Z-axis Ball-screw(s)

    Z-Motor and Ball-Screw Assembly

    First few layers of the print look “crunchy”, but subsequent prints do not

    Filament has become wet in the filament tube

    https://pantheondesign.atlassian.net/wiki/pages/resumedraft.action?draftId=685867034&draftShareId=d5eb5b8f-4e8d-4ecb-8d58-f210dd81fc74

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    Printer Malfunction or Abnormality

    extruding

    Symptom

    Possible Cause

    Solution

    Printhead is not

    Extruding

    Nozzle

    JamHotend

    Jam

  • Extruder Jam

    • Extruder Driveshaft Failure

    Replace a Nozzle

    Hotend Jam

    How to Replace a Hot End

    Extruder Jam

    Clearing a Printhead Drive Roller Jam

    Extruder Driveshaft Failure

    Motion system is noisy

    Dirty or no lubricant

    Lubricate The Motion System

    Clicking or squeaking noise from X or Y axis

    Bearing

    FailureCoupler

    Failure

    Replacing a Y-Motor Mount

    Coupler Failure

    Y-axis Servo Motor Couplers

    ...

    Error and Warning Messages

    Message

    Possible Cause

    Solution

    Thermocouple Reader Fault

    Temperature Sensor Fault

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675381665/Error+and+Warning+Messages#Thermocouple-Reader-Fault

    Heater not Heating at Expected Rate

    Temperature Sensor Fault

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675381665/Error+and+Warning+Messages#Heater-not-Heating-at-Expected-Rate

    Heating Element Fault

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675381665/Error+and+Warning+Messages#Heater-not-Heating-at-Expected-Rate

    ADC out of Range

    Temperature Sensor Fault

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675381665/Error+and+Warning+Messages#ADC-out-of-Range

    MCU Unable to Connect

    Unplugged Printhead

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675381665/Error+and+Warning+Messages#MCU-Unable-to-Connect

    Blown Printhead Fuse

    https://pantheondesign.atlassian.net/wiki/spaces/DSBM/pages/675381665/Error+and+Warning+Messages#MCU-Unable-to-Connect

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